CitusHealth Blog: Home Health

Patient engagement has been a trending industry topic for a long time. But in the post-COVID new normal, patients and family caregivers expect more modern communication from home-based care providers. In this blog, learn the origins of patient engagement, how it’s evolving, and why our approach is unique.

In today’s home-based care industry, engaging patients is an essential part of the care you provide. But if you can’t reach your patients, then you can’t engage them. In this blog, learn why seamless communication is a critical way to reach hard-to-reach patients.

Home-based care providers are not immune to staff burnout—a rising problem for organizations due to dated communication methods and lack of strategy for efficient operations. In this blog, learn six ways innovative technology and workflows can target burnout.

Consumer expectations have evolved for decades, but the pandemic accelerated the use of technology for safety—and now convenience. In this blog, learn how the pizza industry helped define consumer expectations for home-based care and how CitusHealth is helping providers meet those expectations.

Obtaining signatures via fax is dated. And forcing physicians to log into portals and websites can delay important documentation. In this blog, learn why real-time physician signature capabilities are a win-win for your organization and your referral sources.

With higher satisfaction survey scores correlating with more referrals, it’s clear that more positive patient experiences can results in thriving home-based care organizations. In this blog, learn what patients, family caregivers, and referral sources truly expect when it comes to digital health and how your organization can stay competitive in a rapidly growing market.

What are patient support programs and how has technology transformed the way they work? In this blog, we discuss the traditional PSP workflow and how online tools can simplify the prescription process for everyone involved in the care journey.

What is customer success management and how can it benefit home-based care organizations? In this blog, we discuss CitusHealth’s approach to customer success, why we think of our customers as partners, and five ways we help customers meet their goals.

In our everyday lives, we rely on video and photos to connect with others and stay engaged with the world around us. This blog discusses why these modern methods of communication are critical to engaging patients and family caregivers in home-based care.

Without the need for IT teams and servers, Software as a Service (SaaS) can be a smart and efficient way to have software applications within your business—but what exactly is it? In this blog, we define SaaS and discuss six key benefits of this technology.