Home Health and Hospice CAHPS Surveys may feel like just another regulation, but there’s a reason for so much buzz around these scores. In this blog, learn why your CAHPS scores matter, how they can benefit your business and how the right digital tools can help you reach your survey goals.
One of our most popular time-saving features is the ability to build and customize forms based on our customers’ unique needs. Our Forms Center allows customers to stay close to patients and collect structured data in between visits through a user-friendly forms builder. In this blog, learn four ways form building can save time and resources in home-based care.
Broadcast messaging is a group messaging application that allows staff members to communicate with multiple patients or other staff all at once—but how can it benefit your organization? In this blog, learn two types of broadcast messaging and how they can benefit home-based care providers.
Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the personal experience of a diabetic parent and advocating for their care long before technology could help coordinate communication.
When home-based care organizations invest in technology, they need a thoughtful implementation process to help ensure long-term success and adoption among staff. In this blog, we detail our six-step approach to onboarding organizations to technology, training their users, and helping to ensure success for go live and beyond.
In home-based care, patients and families have growing consumer expectations on their providers, which is why organizations must adopt new strategies for engaging and communicating with those they serve. In this blog, we share the top five ways to improve communication.
One overlooked risk to your revenue is workflow challenges—which can also put an administrative burden on your staff. This blog discusses the five most common communication and documentation challenges—and how technology can help you overcome them and lighten the load for everyone from sales to cash collections.
Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the personal experience of a loved one in hospice and how the lack of technology created communication challenges.
As more patients demand to age in place, the staffing shortage continues—which can lead to reduced cash flow and more. In this blog, we discuss four challenges of staffing, revenue retention, and growth, how they affect provider and patient outcomes, and how to overcome them.
Secure technology is more than managing permissions and passwords. In this blog, learn how the right technology enforces three main security pillars to help ensure end-to-end security in home-based care.
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