Omnichannel communication has many benefits for home-based care providers — including the ability to ease the administrative burden on staff, which is critical for organizations facing the ongoing labor shortage. In this blog, we explore five omnichannel workflows that can also help increase staff productivity, improve billing efficiencies, and retain revenue.
Care teams need a holistic view of the patient in real time and preventable readmissions need to be avoided, which is why interoperability has become such a necessity in home-based care. In this blog, we explore why early interventions are imperative and how interoperability can help.
As a home infusion nurse, I understand the challenges firsthand that face these providers. Manual methods of communication can only make these struggles even more difficult — which is leading to nurses leaving the industry. In this blog, we explore a day in the life of a home infusion nurse and how CitusHealth has streamlined a once tedious process.
It has long been a problem for patients to retain care information once they leave the hospital. In this blog, we explore a recent study that found patients need better education through digital tools and how the right technology can help improve education for patients receiving care after discharge.
A common challenge among providers is sharing educational information. Manual processes and paper materials are often used, creating slow workflows and delaying care. In this blog, we explore how the right technology can tackle some of these challenges with digital educational workflows that can improve efficiency and help home and specialty infusion providers scale.
With drug costs on the rise, payors are starting to shift where patients receive infusions. Instead of hospital settings, they’re opting for ambulatory infusion centers and suites or home infusion. As this change continues, industry players need to consider the impact it can have on their businesses. This blog explores four ripple effects of this shift on key industry stakeholders.
In a study that surveyed hospice family caregivers, we discovered a clear demand — caregivers and patients want advanced technology that can keep them securely connected with providers. In this blog, we explore our survey results and five ways technology can improve satisfaction among caregivers through real-time communication.
Secure, real-time communication is one of the most attractive elements of the CitusHealth platform.
Amid an aging population, a rising labor shortage, and growing consumer demands among patients — how are home-based care providers improving operations and streamlining the care process during such a challenging time? In this blog, we discuss five ways technology can help reduce staff burnout.
Regardless of care setting, customer success always begins with determining a path to value — and that path is paved with the customer’s why. Knowing their why will help you prioritize which problems need solving, rank those priorities, and create the quickest path to success. In this blog, we discuss four examples of how customer success creates a path to value.
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