Despite hospice and palliative care providers investing in better technology for staff and clinical systems, meeting the expectations of family caregivers has been widely ignored. In this blog, learn the one secret to family caregiver satisfaction revealed by a groundbreaking research study of 300 caregivers with loved ones in hospice care.
COVID-19 accelerated the digital evolution, allowing consumers to go virtual with almost every aspect of their lives. While many healthcare providers continue operating as they did before the pandemic, they must realize that patients are also consumers and they expect to be engaged in the healthcare setting just as they do in the real world. In this blog, we debunk seven patient engagement myths.
With so many regulation requirements in home-based care, it’s important to capture accurate documentation from the national to the regional level. In this blog, discover how form customization can simplify compliance and support patient and staff satisfaction.
What are patient discussion groups? In this blog, learn 12 ways PDGs can bring game-changing communication to your organization.
COVID-19 accelerated the need for care in the home, but how did it drive digital health? In this blog, we discuss three drivers of digital transformation during the pandemic.
Omnichannel communication—we’ve all heard this referenced in terms of technology, but what exactly is it and how can it benefit home-based care? In this blog, we discuss the value of omnichannel platforms and four advantages of adopting this technology.
Still relying on old methods of communication? Auto-routing and escalation not only save time for your staff, but also boost satisfaction among patients and family caregivers. This blog explains how this unique technology works and why it could significantly impact the way your organization engages those receiving care.
Is your organization still relying on manual communication, such as email or phone calls? These archaic methods are time consuming for care teams and distracting from patient care. In this blog, we discuss eight benefits of CitusHealth versus using email.
Our customers are currently using our digital platform as a solution to a variety of industry challenges—including the need for more patient engagement, reducing paperwork, and eliminating phone tag. In this blog, we discuss five innovative ways customers are using CitusHealth.
In specialty pharmacy, home infusion, home health, and hospice, patients and family caregivers often struggle with the stress of chronic and acute illnesses. Add coordinating and navigating care to that stress and it becomes even more complex. In this blog, we discuss what patients and family caregivers want from their care and how technology can help.
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