CitusHealth Blog: Specialty infusion and pharmacy

As the home infusion industry grows, so do referral source expectations. Now that referring providers have experienced the convenience and efficiency of digital solutions adopted during the pandemic, the bar is set for their pharmacy expectations. Read this blog to learn how your pharmacy can meet—and even exceed—these growing expectations and why it’s critical to gaining an edge over the competition.

Referral management in home-based care is known to be a complicated process involving many faxes, phone calls, and emails. In this blog, learn how the right digital tools can optimize care teams and transform referral management with seamless communication and next-level collaborative care.

As the pandemic slows and the nationwide staffing shortage continues, care teams and resources in specialty pharmacy are stretched thin. Phone waits are long, and patients are concerned about refills and shortages of critical medications. Because of these challenges, contactless delivery has become an ongoing expectation—which is why it’s crucial to provide remote care support for patients, families, and caregivers.

Scheduling visits in home-based care can create many challenges. In this blog, learn how the CitusHealth platform has a unique approach that simplifies care coordination between field staff and back office with digital scheduling that gives nurses the freedom to plan their daily tasks.

Patient engagement has been a trending industry topic for a long time. But in the post-COVID new normal, patients and family caregivers expect more modern communication from home-based care providers. In this blog, learn the origins of patient engagement, how it’s evolving, and why our approach is unique.

In today’s home-based care industry, engaging patients is an essential part of the care you provide. But if you can’t reach your patients, then you can’t engage them. In this blog, learn why seamless communication is a critical way to reach hard-to-reach patients.

Home-based care providers are not immune to staff burnout—a rising problem for organizations due to dated communication methods and lack of strategy for efficient operations. In this blog, learn six ways innovative technology and workflows can target burnout.

Consumer expectations have evolved for decades, but the pandemic accelerated the use of technology for safety—and now convenience. In this blog, learn how the pizza industry helped define consumer expectations for home-based care and how CitusHealth is helping providers meet those expectations.

Obtaining signatures via fax is dated. And forcing physicians to log into portals and websites can delay important documentation. In this blog, learn why real-time physician signature capabilities are a win-win for your organization and your referral sources.

With higher satisfaction survey scores correlating with more referrals, it’s clear that more positive patient experiences can results in thriving home-based care organizations. In this blog, learn what patients, family caregivers, and referral sources truly expect when it comes to digital health and how your organization can stay competitive in a rapidly growing market.