While the home and specialty infusion pharmacy industry is rapidly growing, many pharmacies struggle with complicated processes and overworked staff. In this blog, we discuss the importance of staff adoption for digital tools to be truly effective and six tips for tackling technology resistance.
COVID-19 accelerated the need for telehealth technologies. But in the wake of the pandemic, patients and their families continue to expect the convenience that innovative healthcare has brought to the marketplace. In this blog, learn the benefits of video chat and four ways it can be used in home-based care.
Training materials in home-based care no longer require paper. In this blog, learn how our Education Center has taken informational resources on-demand for patients, caregivers, and staff—simplifying the education process and empowering patients to take part in their care.
Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the true cost of manual processes and how poor communication led to a dire patient outcome.
In our post-pandemic new normal, it’s clear that the technologies used to provide care during COVID-19 raised the bar for consumer expectations in home-based care forever. In this blog, learn five actionable strategies for bringing consumerism to home-based care.
End-to-end platforms are the answer to delivering true collaboration in home-based care, but many organizations continue to rely on point solutions. In this blog, the difference between these two kinds of technologies and why an end-to-end approach is the solution to more efficient, more effective care.
With a nationwide labor shortage and nurses being asked to do more with less, many home-based care RNs are left feeling overworked and undervalued. In this blog, we discuss the importance of advocating for these special employees so they can focus on patient care and stay with your organization for the long term.
Going paperless can save time for home-based care organizations, but many are slow to adopt new technology. In this blog, we explore the downsides of paper-based communication and why adopting technology is just as important as implementing it.
Specialty pharmacies struggle with staff-to-patient ratios. But when staff can customize and auto-send forms, it saves time and puts patients in control of when to answer questions. In this blog, learn three ways specialty pharmacies can use forms to their advantage.
While customer support and customer success may differ, their objective is similar—to create a better overall experience for the client. In this blog, learn how a modern approach to tech support is much like a doctor for technology—helping organizations to reach growth goals and achieve success.
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