CitusHealth Blog: Specialty infusion and pharmacy

Going paperless can save time for home-based care organizations, but many are slow to adopt new technology. In this blog, we explore the downsides of paper-based communication and why adopting technology is just as important as implementing it.

Specialty pharmacies struggle with staff-to-patient ratios. But when staff can customize and auto-send forms, it saves time and puts patients in control of when to answer questions. In this blog, learn three ways specialty pharmacies can use forms to their advantage.

While customer support and customer success may differ, their objective is similar—to create a better overall experience for the client. In this blog, learn how a modern approach to tech support is much like a doctor for technology—helping organizations to reach growth goals and achieve success.

Home-based care technology should be more than a communication platform. It should be a digital solution that continues to innovate and drive success through customer advocacy. In this blog, we discuss CitusHealth’s approach to customer success and how it helps organizations reach goals.

No matter what your business is or what services you offer, branding can be an effective strategy for growth. It’s no different for home-based care providers, who can experience more patients and stronger referral partnerships when their brand is top of mind. In this blog, learn three reasons branding matters and why home-based care organizations should prioritize it.

Patient expectations for care in the home have evolved from playing phone tag to schedule visits to robust digital platforms that give them real-time access to their care teams. In this blog, learn five ways technology should elevate the patient experience.

“Clinical communication and collaboration” is becoming an industry buzz phrase—but what exactly is it? In this blog, we define CC&C, discuss its critical role in home-based care, and how CitusHealth leads the way as a CC&C platform.

As the home infusion industry grows, so do referral source expectations. Now that referring providers have experienced the convenience and efficiency of digital solutions adopted during the pandemic, the bar is set for their pharmacy expectations. Read this blog to learn how your pharmacy can meet—and even exceed—these growing expectations and why it’s critical to gaining an edge over the competition.

Referral management in home-based care is known to be a complicated process involving many faxes, phone calls, and emails. In this blog, learn how the right digital tools can optimize care teams and transform referral management with seamless communication and next-level collaborative care.

As the pandemic slows and the nationwide staffing shortage continues, care teams and resources in specialty pharmacy are stretched thin. Phone waits are long, and patients are concerned about refills and shortages of critical medications. Because of these challenges, contactless delivery has become an ongoing expectation—which is why it’s crucial to provide remote care support for patients, families, and caregivers.