Home-based care technology should be more than a communication platform. It should be a digital solution that continues to innovate and drive success through customer advocacy. In this blog, we discuss CitusHealth’s approach to customer success and how it helps organizations reach goals.
No matter what your business is or what services you offer, branding can be an effective strategy for growth. It’s no different for home-based care providers, who can experience more patients and stronger referral partnerships when their brand is top of mind. In this blog, learn three reasons branding matters and why home-based care organizations should prioritize it.
Patient expectations for care in the home have evolved from playing phone tag to schedule visits to robust digital platforms that give them real-time access to their care teams. In this blog, learn five ways technology should elevate the patient experience.
“Clinical communication and collaboration” is becoming an industry buzz phrase—but what exactly is it? In this blog, we define CC&C, discuss its critical role in home-based care, and how CitusHealth leads the way as a CC&C platform.
As the home infusion industry grows, so do referral source expectations. Now that referring providers have experienced the convenience and efficiency of digital solutions adopted during the pandemic, the bar is set for their pharmacy expectations. Read this blog to learn how your pharmacy can meet—and even exceed—these growing expectations and why it’s critical to gaining an edge over the competition.
Referral management in home-based care is known to be a complicated process involving many faxes, phone calls, and emails. In this blog, learn how the right digital tools can optimize care teams and transform referral management with seamless communication and next-level collaborative care.
As the pandemic slows and the nationwide staffing shortage continues, care teams and resources in specialty pharmacy are stretched thin. Phone waits are long, and patients are concerned about refills and shortages of critical medications. Because of these challenges, contactless delivery has become an ongoing expectation—which is why it’s crucial to provide remote care support for patients, families, and caregivers.
Scheduling visits in home-based care can create many challenges. In this blog, learn how the CitusHealth platform has a unique approach that simplifies care coordination between field staff and back office with digital scheduling that gives nurses the freedom to plan their daily tasks.
Patient engagement has been a trending industry topic for a long time. But in the post-COVID new normal, patients and family caregivers expect more modern communication from home-based care providers. In this blog, learn the origins of patient engagement, how it’s evolving, and why our approach is unique.
In today’s home-based care industry, engaging patients is an essential part of the care you provide. But if you can’t reach your patients, then you can’t engage them. In this blog, learn why seamless communication is a critical way to reach hard-to-reach patients.
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