Venkat Gogulamudi
Jan 28 2025
Reading Time: 3 minutes
Post-acute providers and home health agencies have access to enormous amounts of private patient data. It’s simply part of what’s required to deliver the best possible care to our patients. But access to that data carries risks, as we’ve seen time and again as organizations report cyberattacks and other security breaches.
Adding another layer to this challenge is the increasing digitization of medical information and the interconnected nature of healthcare systems. While this connectivity is a major benefit in terms of easier sharing of more complete data and enhanced care collaboration, it also brings challenges in ensuring the security and confidentiality of patient information.
Safeguarding patient data is paramount for many reasons, including compliance with federal regulations like HIPAA, avoiding fines or penalties, and ensuring we earn the trust of our care team partners, our patients, and their loved ones. For all these reasons, a robust technology solution that can deliver the highest degree of protection possible is a must in the current security environment.
When you’re looking for a technology vendor to support your privacy and security standards, it’s important to find an organization that shares your ethics and values. It’s important to view privacy and security obligations through an ethical lens that is committed to honesty, fairness, integrity and a genuine concern for the welfare of others. To be effective, security commitments should interact with an ethics program so that privacy is respected as a right and thoughtful consideration is given to how to handle delicate information.
At CitusHealth, security isn’t just a priority for us—it’s also a strategic advantage for our customers. From technology development to deployment, every process and protocol in our solutions is built on best practices that help ensure confidentiality and data integrity. Our information privacy and security teams lead a cross-functional effort to protect patient information, customer data and other important data assets.
Our technology gives users the ability to configure access to various system features using role-based access control (RBAC) to help keep data secure, as well as support from our 24/7 security operations center that monitors cloud security.
Here are some other security topics you can explore, on topics ranging from the need for seamless data access to the need for security certification:
Why SOC 2 security certification matters to your organization
The importance of data security
3 end-to-end pillars your technology needs
3 reasons data access should be seamless
CitusHealth is at the forefront of healthcare innovation, distinguished by leading patient engagement and care collaboration capabilities. Contact us to learn how these tools not only help patients and their families collaborate with physicians and other care providers, but also enhance the care experience for everyone involved.
