Christie McWilliams
Feb 24 2025
Reading Time: 3 minutes
The number of Americans who are aged 65 and up is rapidly increasing, and that trend is expected to continue for decades to come. Within this group, more people are managing age-related chronic conditions including arthritis, diabetes, cardiac disorders, cancer and more. And whenever possible, these patients prefer to receive their treatments at home.
Home-based care makes sense from the standpoint of cost and patient convenience. But it also means home care businesses are facing increased demand for services as well as the expectation of delivering high quality care for patients with increased acuity.
All of these factors combined mean that quality healthcare delivery requires a higher level of care coordination than ever. Prioritizing care coordination is essential for home-based organizations to ensure timely and appropriate care delivery. This sounds reasonable enough, but the need to connect with several providers, as well as not only the patient but also family caregivers, adds levels of complexity that can overburden staff—especially if there are limited resources available or too much reliance on manual processes.
Benefits of communication and collaboration platforms
One way to meet these growing demands is to implement a care coordination platform. These tools support seamless communication between patients, family caregivers and care providers both within and outside of your agency, helping make sure everyone is aligned about treatment plans and progress.
A good care coordination platform can help manage complex care needs in several ways:
- Keeping all stakeholders up to date helps reduce the risk of errors
- Visibility into the patient’s care means patients can receive the right care at the right time, helping to reduce costly readmissions and improve outcomes
- Reducing errors and rehospitalizations can lead to cost savings for all stakeholders
Your organization can also benefit with increased efficiency, better cross-departmental collaboration, and access to data-driven insights that can streamline workflows, support decision-making and improve care delivery.
Choosing the right technology
The right care coordination technology can enhance home-based care, from reducing communication barriers for clinicians in the field to increased staff efficiency. CitusHealth offers a single digital solution that delivers robust care team collaboration and communication, increased engagement with patients and family caregivers, and higher satisfaction from your referral partners—all secure and in real time.
CitusHealth is designed to be HIPAA-compliant, and integrates with many post-acute EHR systems and pharmacy management solutions. Our desktop, mobile and app-less features make it fast, easy and secure to collaborate, whether users are managing changes to a patient’s status or gathering physician order signatures.
When home-based care providers adopt the right technology, clinicians can work more efficiently and work-life balance can become possible again. CitusHealth is transforming the way thousands of care teams collaborate with each other, with patients and their families, and with referral partners. In the end, providers can see higher staff satisfaction and retention, and patients can get the at-home care they expect and deserve.
