When home-based care organizations invest in technology, they need a thoughtful implementation process to help ensure long-term success and adoption among staff. In this blog, we detail our six-step approach to onboarding organizations to technology, training their users, and helping to ensure success for go live and beyond.
In home-based care, patients and families have growing consumer expectations on their providers, which is why organizations must adopt new strategies for engaging and communicating with those they serve. In this blog, we share the top five ways to improve communication.
One overlooked risk to your revenue is workflow challenges—which can also put an administrative burden on your staff. This blog discusses the five most common communication and documentation challenges—and how technology can help you overcome them and lighten the load for everyone from sales to cash collections.
Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the personal experience of a loved one in hospice and how the lack of technology created communication challenges.
As more patients demand to age in place, the staffing shortage continues—which can lead to reduced cash flow and more. In this blog, we discuss four challenges of staffing, revenue retention, and growth, how they affect provider and patient outcomes, and how to overcome them.
Secure technology is more than managing permissions and passwords. In this blog, learn how the right technology enforces three main security pillars to help ensure end-to-end security in home-based care.
The expectation for real-time communication with care teams is growing, but patients are tired of more apps and more log-ins. That’s why CitusHealth allows clinicians to communicate securely whether patients have the app or not. In this blog, learn two major benefits of app-less messaging in home-based care.
Hybrid care delivery models aim to patients in their preferred care environment and address chronic diseases before they become acute problems. In this blog, we discuss the need for technology to support the care collaboration needed for hybrid care to be successful and how patient engagement tools can impact that care.
Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the personal experience of a loved one in a long-term nursing home during COVID-19 and how the lack of technology left family feeling disconnected.
Volunteers are a critical part of hospice and palliative care—so much so that it’s now mandated by Medicare. In this blog, learn how the right technology can streamline the volunteer process and help volunteers better engage care teams, patients, and families.
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