Patient expectations for care in the home have evolved from playing phone tag to schedule visits to robust digital platforms that give them real-time access to their care teams. In this blog, learn five ways technology should elevate the patient experience.
Home infusion pharmacies have long been relying on phone calls and voicemails to coordination medication refills for patients. In this blog, learn how the right technology can streamline communication and transform your refill process.
Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the tedious intake process of an SNF care journey—and how technology could have led to better outcomes.
Hospice and palliative care providers can experience significant benefits from digital platforms that offer patient discussion groups. CitusHealth’s approach to PDGs prioritize seamless communication between care teams and external partners. In this blog, learn four reasons your organization should say Y-E-S to PDGs.
“Clinical communication and collaboration” is becoming an industry buzz phrase—but what exactly is it? In this blog, we define CC&C, discuss its critical role in home-based care, and how CitusHealth leads the way as a CC&C platform.
As the home infusion industry grows, so do referral source expectations. Now that referring providers have experienced the convenience and efficiency of digital solutions adopted during the pandemic, the bar is set for their pharmacy expectations. Read this blog to learn how your pharmacy can meet—and even exceed—these growing expectations and why it’s critical to gaining an edge over the competition.
Referral management in home-based care is known to be a complicated process involving many faxes, phone calls, and emails. In this blog, learn how the right digital tools can optimize care teams and transform referral management with seamless communication and next-level collaborative care.
As the pandemic slows and the nationwide staffing shortage continues, care teams and resources in specialty pharmacy are stretched thin. Phone waits are long, and patients are concerned about refills and shortages of critical medications. Because of these challenges, contactless delivery has become an ongoing expectation—which is why it’s crucial to provide remote care support for patients, families, and caregivers.
Providing remote care support for patients, families, and caregivers is a must—while also enabling a higher level of care team collaboration. In this blog, learn how the latest technology can help staff operate more efficiently and achieve higher satisfaction among patients and family caregivers.
The home infusion industry is growing rapidly along with the demand for in-home digital healthcare. In this blog, get a complete checklist of the critical services your pharmacy needs to provide a high level of remote patient support.
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