Regulatory scrutiny continues to intensify for hospice providers across the country, with incomplete plans of care (POCs) being among the most common items cited on Hospice CAHPS surveys. What does this mean for hospice providers in 2023? This blog shares some of the tools that can help improve compliance and adherence.
As home-based care organizations navigate staffing shortages, nursing staff are seeking out employers that allow them to do less non-clinical tasks and experience more work-life balance. The right technology can enhance your staffing strategy, recruit talent with efficient workflows, and empower teams to work at the top of their licenses. In this blog, learn three tips to improve staffing by maximizing technology.
In a study that surveyed hospice family caregivers, we discovered a clear demand — caregivers and patients want advanced technology that can keep them securely connected with providers. In this blog, we explore our survey results and five ways technology can improve satisfaction among caregivers through real-time communication.
Secure, real-time communication is one of the most attractive elements of the CitusHealth platform.
Home-based care clinicians go into this important line of work because they love caring for patients — and many will soon be taking care of the next generation. In this blog, we discuss the challenges they face in today’s post-pandemic world and how providers can find creative ways to prioritize their satisfaction.
Home Health Value-Based Purchasing (HHVBP) is about finding unique and creative ways to engage patients and their families, ultimately leading to improved satisfaction scores that will give you a competitive edge. In this blog, we discuss three use cases that can impact outcomes and, ultimately, survey results under HHVBP.
Optimizing how data is collected and integrated can help increase your operational efficiency and scale your business. With the right digital tools, providers can customize their communication with patients to allow for instant data collection and ensure compliance measures are met. In this blog, we dive into usable workflows for data collection and explore how they can streamline operations.
Amid an aging population, a rising labor shortage, and growing consumer demands among patients — how are home-based care providers improving operations and streamlining the care process during such a challenging time? In this blog, we discuss five ways technology can help reduce staff burnout.
Regardless of care setting, customer success always begins with determining a path to value — and that path is paved with the customer’s why. Knowing their why will help you prioritize which problems need solving, rank those priorities, and create the quickest path to success. In this blog, we discuss four examples of how customer success creates a path to value.
With a growing imperative to improve the patient experience in home-based care, agencies must find unique ways to become more patient centric. In this blog, we discuss the two main cases for improving the patient experience and how it can have a direct correlation with improved outcomes.
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