Increase satisfaction for everyone along the home care journey
Home care organizations are facing significant challenges when trying to provide and coordinate proper care in the home. To best serve their patients and family caregivers, providers must transform their care delivery strategies.
Our secure platform enables comprehensive virtual patient care. The result is better collaboration — leading to quicker response times, improved productivity, and ultimately increased satisfaction for staff and those they serve.
- Designed to be HIPAA compliant
- Integrates with your EHR systems
- Digital, mobile, and app-less features
Virtual patient care unlike any other
Only CitusHealth offers a suite of products needed to provide comprehensive virtual patient care. Our completely integrated solution enables more efficient care coordination among clinical staff and physicians, and provides better service for patients and their family caregivers.
Clinician satisfaction is supported by auto-upload of selected HIPAA-secure chats and electronic forms to the patient record in your EHR, allowing staff to demonstrate coordination of care, reduce the need to physically deliver consents, etc., while improving the quality of each patient record.
The home health solution for referral and revenue growth
The impact on your agency can be higher satisfaction and CAHPS scores, increased productivity, reduced re-hospitalizations, and improved patient outcomes — all of which can lead to more referrals and revenue growth.
SECURE, REAL-TIME CARE TEAM TEXT MESSAGING
Discuss patient status, share photos, and chat with the entire care management team — all in real time.
Learn about app-less messaging
EHR INTEGRATION
Automatically record critical information in your EHR using the CMS-preferred FHIR API standard.
Interoperable platform integrations 101
SECURE VIDEO SESSIONS
Conduct telehealth visits between in-person visits and engage family caregivers through live video chat that supports HIPAA compliance.
4 Ways to use video chat in home-based care
CUSTOMIZABLE DIGITAL FORMS AND ASSESSMENTS
Proactively assess and react quickly to patient status changes, medication and equipment needs, or monitor patient risk with patient feedback
Learn more about customized forms
“APP-LESS” ELECTRONIC SIGNATURE CAPTURE.
Expedite physician order signatures via digital document workflows, including app-less electronic signature.
BROADCAST MESSAGES
Broadcast emergency announcements and other important information to your entire census or specific groups of patients and staff.
Learn about the two types of broadcast messaging
ON-DEMAND RESOURCES
Distribute customized educational materials, accessible any time to support family caregivers.
Learn more
MULTI-LINGUAL PATIENT AND FAMILY COMMUNICATION
Engage caregivers and family members in their preferred language during and after service is provided.
