Increase engagement for everyone along the care journey
Hospice and palliative care organizations face unique challenges when providing and coordinating proper care in complex end-of-life experiences. These providers must transform their care delivery strategies to best serve their patients, family caregivers and remote family members.
Our secure platform enables comprehensive virtual patient care. The result is better collaboration — leading to quicker response times, improved productivity, and ultimately increased engagement for staff and those they serve.
- Designed to be HIPAA compliant
- Integrates with your EHR systems
- Digital, mobile, and app-less features
Taking hospice and palliative care virtual
Only CitusHealth offers a suite of products needed to provide comprehensive virtual patient care. With the right tools, agencies can experience higher satisfaction and CAHPS scores, increased productivity, and a reduction in unnecessary hospitalizations.
A more coordinated clinical team.
A better experience for caregivers.
Only CitusHealth offers a completely integrated solution that supports HIPAA compliance, enables more efficient care coordination among clinical staff and physicians, and provides better service for patients and their family caregivers.
Clinician satisfaction is supported by auto-upload of selected secure chats and electronic forms to the EHR, allowing staff to demonstrate coordination of care, reduce the need to physically deliver consents, etc. — all while improving the quality of each patient record.
SECURE, REAL-TIME CARE TEAM TEXT MESSAGING
Discuss patient status, share photos, and chat with the entire care management team — all in real time.
Learn about app-less messaging
MULTI-LINGUAL PATIENT AND FAMILY COMMUNICATION
Engage caregivers and family members in their preferred language during their treatment and with bereavement care.
SECURE VIDEO SESSIONS
Conduct telehealth visits and engage family caregivers through live video chat between in-person visits — all while maintaining HIPAA compliance.
4 Ways to use video chat in home-based care
CUSTOMIZABLE DIGITAL FORMS AND ASSESSMENTS
Efficiently assess and quickly react to patient status changes, medication questions, equipment needs or even family caregiver satisfaction.
Learn more about customized forms
APP-LESS ELECTRONIC SIGNATURE CAPTURE
Expedite election of benefits and physician orders via digital document workflows, including app-less electronic signature.
BROADCAST MESSAGES
Broadcast emergency announcements and other important information to your entire census or specific groups of patients and staff.
Learn about the two types of broadcast messaging
EDUCATIONAL OUTREACH
Distribute customized educational materials, accessible any time to support family caregivers.
Learn more
EHR INTEGRATION
Automatically record critical information in your EHR using the CMS-preferred FHIR API standard.
Interoperable platform integrations 101
